Valerie Knupp

Group Director, Field Services Dispatch and Installation
Coca-Cola

Responsible for leading the scheduling of equipment installation and repair from the point of equipment order request to completion.

Check out the incredible speaker line-up to see who will be joining Valerie.

Download The Latest Agenda

Main Conference Day One: Embracing Innovation To Enhance Your Service Organization - Wednesday, April 19, 2017

Friday, January 4th, 2019

3:30 PM PANEL: Enhancing Remote Technician Support To Improve Performance

There are a lot of tools on the market today to help your field engineers do their job better. How do you sort through them to determine what's best for your organization. And what lessons are early adopters learning that you can leverage as you enhance the tools your technicians use. Our expert panel will discuss:
• What tools will ensure you remotely help your technicians to get the job done
• Dispatching the lowest cost technician and ensuring they are successful
• Setting the stage for the next step: Remote support to help customers do it themselves