Suzanne Davison

Director, Services Marketing
Intuitive Surgical

Suzanne Davison leads the Services Marketing Department for Intuitive Surgical located in Silicon Valley. Intuitive Surgical is the global technology leader in robotic-assisted, minimally invasive surgery, and designs, engineers and manufactures the da Vinci® Surgical System. Over her nine year tenure at Intuitive Surgical, she has been responsible for the creation and development of three organizations including Inside Sales, the da Vinci Resource Center – training coordination and quoting support for the Sales organization, and Services Marketing, which included the rollout of the online self-service customer portal.

Previous to this, Suzanne held positions at Siemens Medical, Acuson Inc., Kransco and Revo Sunglasses and is currently on the Board of Directors of Custom Coating, Inc. She has a Bachelor of Science from Purdue University.

Check out the incredible speaker line-up to see who will be joining Suzanne.

Download The Latest Agenda

Service Advancement Workshop Day - Tuesday, April 18, 2017

Monday, June 4th, 2018

4:45 PM Building A Successful Self Service ePortal

Gain new ideas to help your customers help themselves. Your learn about the development, implementation, and enhancement of Intuitive Surgical's successful eService portal, and explore:
• Shifting customer support workload away from onsite service
• Accessing customer networks and defective machines remotely
• Increasing problem avoidance with service desk resolution and remote resolution