Lukas Peter

CEO
Swisscom

Lukas is CEO of Swisscom Cloud Labs Ltd. in Menlo Park, California, a subsidiary of Switzerland’s leading telecommunication provider called Swisscom. Even while studying business administration at the University of St. Gallen, Lukas founded a start-up in the educational sector, which he later sold to a German educational publisher. Based on his own experiences as an independent entrepreneur, his current duties at Swisscom include acquisition and collaboration with innovative start-ups, e.g. in the Collaborative Economy sector.

Check out the incredible speaker line-up to see who will be joining Lukas.

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Service Advancement Workshop Day - Tuesday, April 18, 2017

Monday, June 4th, 2018

3:15 PM Crowd Service - How To Master The Uberization Of Service

Nowadays we have IoT-connected lightbulbs, thermostats and even refrigerators and washer/dryers - things that are inteded to – things that are intended to last for a long time. And the IoT isn’t just impacting the way that companies build products, but the way they provide service and maintenance of the products.

Coresystems, a field service management software provider, believes that in 2017 and beyond IoT-connected products will make the delivery of continuously improved services as or more important than the product itself. As a result, companies need to morph from being product-based to real-time service organizations – or risk becoming obsolete. The challenge is how to fullfil customer's expectations. Coresystems will show you how to shift resources and create an Uber-like service company.