Field Service USA 2017 (past event)
April 18 - 21, 2017
JW Marriott, Palm Springs, CA
1.888.482.6012
Ken Kelly
President
Kelly Roofing
Main Conference Day Two: Maximizing Efficiency, Engagement, And Growth - Thursday, April 20, 2017
Monday, February 4th, 2019
5:45 PM Case Study: A Technology Transformation To Support Exponential Business Growth And Focus On Customers
Ken received the Visionary Award by Microsoft in 2015 for his creative use of CRM platform software. He will share the story of the recent CRM transformation his organization went through that has allowed Kelly Roofing to focus on their customers, make their employees happy, and grow their business exponentially. Learn why they made the technology choices they did, strategies for an effective implementation process, and how they ensure their customers receive the experience they expect to receive.