Jorge Torres

Hardware Services Global Strategic Programs, Global Services Operations
Ericsson

Jorge Torres is an experienced Supply Chain Management and Operations leader with over 25 years of experience in Logistics, Distribution, 3PL Operations Management, Material Management, Customer Services and Field Support. Jorge has worked in small and large high-tech companies around world implementing business strategies focusing on Customer Support and proving Field Services organizations with the spare parts needed to meet and exceed the Customer’s SLA’s.

Check out the incredible speaker line-up to see who will be joining Jorge.

Download The Latest Agenda

Main Conference Day One: Embracing Innovation To Enhance Your Service Organization - Wednesday, April 19, 2017

Friday, January 4th, 2019

3:30 PM PANEL: Building A Cohesive Service Parts Logistics Program That Puts The Right Part In The Right Place At The Right Time

Rave-worthy customer service can't exist without the infrastructure to get service parts where you need them and when. This is an ongoing balancing act that changes as your customers and their needs continue to shift, but this experienced panel will ensure you have the right processes in place for success, even as your business evolves.
• Deciding where to locate distribution centers
• Establishing effective order management processes
• Explaining how logistics and service can best work together for an optimal service logistics program
• Measuring the effectiveness of your parts logistics program to ensure long-term success