Field Service USA 2017 (past event)
April 18 - 21, 2017
JW Marriott, Palm Springs, CA
1.888.482.6012
Eric Paulik
Senior Director, Global Field and Customer Service
Spectranetics
Check out the incredible speaker line-up to see who will be joining Eric.
Download The Latest AgendaMain Conference Day One: Embracing Innovation To Enhance Your Service Organization - Wednesday, April 19, 2017
Friday, January 4th, 2019
2:30 PM Service Model Board Rooms
2:30 – 3:10
Dealer/Distributor Model
Ira M. Busman, VP Customer Service, Okuma America Corporation
3:10 – 3:50
Outsourced/3rd Party Service Model
Moderator TBC
3:50 – 4:30
Less Than 150 Technicians
Eric Paulik, Senior Director, Global Field and Customer Service, Spectranetics
2:40 PM Service Model Board Rooms
2:30 – 3:10
Dealer/Distributor Model
Ira M. Busman, VP Customer Service, Okuma America Corporation
3:10 – 3:50
Outsourced/3rd Party Service Model
Moderator TBC
3:50 – 4:30
Less Than 150 Technicians
Eric Paulik, Senior Director, Global Field and Customer Service, Spectranetics
3:00 PM Service Model Board Rooms
2:30 – 3:10
Dealer/Distributor Model
Ira M. Busman, VP Customer Service, Okuma America Corporation
3:10 – 3:50
Outsourced/3rd Party Service Model
Moderator TBC
3:50 – 4:30
Less Than 150 Technicians
Eric Paulik, Senior Director, Global Field and Customer Service, Spectranetics
3:30 PM Service Model Board Rooms
2:30 – 3:10
Dealer/Distributor Model
Ira M. Busman, VP Customer Service, Okuma America Corporation
3:10 – 3:50
Outsourced/3rd Party Service Model
Moderator TBC
3:50 – 4:30
Less Than 150 Technicians
Eric Paulik, Senior Director, Global Field and Customer Service, Spectranetics
4:10 PM Service Model Board Rooms
2:30 – 3:10
Dealer/Distributor Model
Ira M. Busman, VP Customer Service, Okuma America Corporation
3:10 – 3:50
Outsourced/3rd Party Service Model
Moderator TBC
3:50 – 4:30
Less Than 150 Technicians
Eric Paulik, Senior Director, Global Field and Customer Service, Spectranetics