David Troll

David Troll is SVP, Sales & Customer Operations at Glympse, the leader in location-based customer experience and operations management solutions, where he oversees the end-to-end customer life cycle - from pre-sales and sales through delivery and long-term care and support. Troll has over two decades of experience partnering with industry-leading service businesses across the globe to grow revenue, improve operations and enhance the customer experience. He is an expert at helping organizations identify, implement and optimize their use of technology solutions that drive deeper customer engagement and improve operational effectiveness during the critical final stages of on-premise services and deliveries.

Prior to joining Glympse, Troll led the client success function for Oracle’s Field Service Cloud business across the U.S. and Canada. He came to Oracle through the company’s acquisition of TOA Technologies, where Troll held progressive roles from vice president & general manager of North America to vice president, global account management and business optimization. Troll was the executive responsible for ensuring satisfaction, retention and growth of TOA’s 100 enterprise clients across 20 countries. Previously, he held leadership roles at Dun & Bradstreet, where he helped integrate Hoover’s after the acquisition by D&B, including coordinating go-to-market teams and processes.