Field Service USA 2017 (past event)

April 18 - 21, 2017

JW Marriott, Palm Springs, CA

1.888.482.6012

Andrew Jenkins, Director of Programs and Operations, Engine Services at Rolls-Royce
Rolls-Royce Logo

Andrew Jenkins


Director of Programs and Operations, Engine Services
Rolls-Royce

Check out the incredible speaker line-up to see who will be joining Andrew.

Download The Latest Agenda

Main Conference Day One: Embracing Innovation To Enhance Your Service Organization - Wednesday, April 19, 2017

Friday, January 4th, 2019


2:40 PM Developing Flexible Capacity To Manage Variation In Demand

As repair turn-around-times decrease, demand becomes more volatile. Historic rules of thumb for resourcing and supply chain management no longer apply. Organizations must become much more creative when managing parts and labor. How are you tackling this volatility in order to reduce lead-times and cost?
This presentation addresses how you can:
Size the challenge
Select the best options for keeping costs in check while remaining flexible

Andy and his teams have reduced overhaul turn-around-times 65% and increased on-time-delivery 90% …and that was the easy part. Sustaining improvements is what’s tough, and capacity flexibility is what’s key.