Field Service USA 2017 (past event)
April 18 - 21, 2017
JW Marriott, Palm Springs, CA
1.888.482.6012
Aaron Zeper
VP Services
STG Tech Data
Check out the incredible speaker line-up to see who will be joining Aaron.
Download The Latest AgendaService Advancement Workshop Day - Tuesday, April 18, 2017
Monday, June 4th, 2018
11:15 AM We’ve Got The Data – Now What? Changing Your Field Service Delivery Model To Make A Difference
Through Aaron’s leadership, STG Tech Data reduced their mid-contract defection rate 90% with one change in their service management client interaction. What opportunities are you missing out on? Explore fresh ideas on how to make your data work for you, including:
• Interpreting and analyzing your data to uncover opportunities for change
• Examples of field sales and efficiency change that make a dramatic difference
• Changing your culture to continually use data to optimize your service organization