Field Service USA 2017 (past event)

April 18 - 21, 2017

JW Marriott, Palm Springs, CA

1.888.482.6012

Aaron Zeper, VP Services at STG Tech Data
STG Tech Data Logo

Aaron Zeper


VP Services
STG Tech Data

Check out the incredible speaker line-up to see who will be joining Aaron.

Download The Latest Agenda

Service Advancement Workshop Day - Tuesday, April 18, 2017

Monday, June 4th, 2018


11:15 AM We’ve Got The Data – Now What? Changing Your Field Service Delivery Model To Make A Difference

Through Aaron’s leadership, STG Tech Data reduced their mid-contract defection rate 90% with one change in their service management client interaction. What opportunities are you missing out on? Explore fresh ideas on how to make your data work for you, including:
• Interpreting and analyzing your data to uncover opportunities for change
• Examples of field sales and efficiency change that make a dramatic difference
• Changing your culture to continually use data to optimize your service organization